Cut support tickets by 41% with a home-screen shortcut
Customers reopen tickets, browse the knowledge base and start live chat from a home-screen icon — deflecting tickets that would otherwise land in your inbox.
Typical result for customer support portals using InstantPWA install prompts and web push.
Why customer support portals use InstantPWA
Every customer who self-serves is a ticket you did not have to answer. A home-screen icon is the cheapest CSAT boost you can ship.
How teams use it
Notify customers the second their ticket updates — no email dig required.
One-tap access to your docs from the home screen.
Return-to-chat push when an agent replies to an away customer.
Frequently asked questions
Does it work with Zendesk or Intercom?
Yes — any support portal with a public URL can be wrapped as a PWA.
Will customers get push spam?
No — push is transactional (their ticket, their chat), not marketing.
Ready for your own customer support portals install prompt?
1,000 free impressions. One line of code. No credit card.