Checking systems…

Probing health endpoint… If you’re seeing something we’re not, email support@instantpwa.com.

Embed script (embed.js)
The <script> tag your site loads.
Checking
Widget config API
Serves widget settings to visitors.
Checking
Event ingestion
Impressions, installs, dismissals.
Checking
Dashboard & auth
app.instantpwa.com and sign-in.
Checking
Email delivery
Auth, welcome and onboarding emails.
Checking
Push notifications
Web push dispatch.
Checking

Incident history

Filter by component to see past incidents affecting a specific system.

Embed script (embed.js)

Elevated latency on embed.js edge cache

minor

Two edge PoPs served stale embed.js for ~14 minutes after a config rollout. No functional impact; new visitors received the fresh script on retry.

Started 7/14/2026, 9:12:00 AM · Resolved 7/14/2026, 9:26:00 AM · Status: resolved
Push notifications

Delayed web push delivery for EU subscribers

major

A queue worker in eu-west-1 stopped consuming after a dependency restart. Messages queued for up to 22 minutes before catch-up processing.

Started 6/30/2026, 6:04:00 PM · Resolved 6/30/2026, 6:41:00 PM · Status: resolved
Email delivery

Auth emails delayed via one upstream

minor

A transient throttle on our primary SMTP provider added ~90s median delay for magic-link and password-reset emails. Automatic failover engaged.

Started 6/11/2026, 2:20:00 PM · Resolved 6/11/2026, 2:58:00 PM · Status: resolved
Dashboard & auth

Dashboard sign-in slow response

minor

Elevated auth latency after a database failover test. No sign-in failures; median login time returned to normal within 8 minutes.

Started 5/22/2026, 7:45:00 AM · Resolved 5/22/2026, 7:57:00 AM · Status: resolved
Event ingestion

Event ingestion partial write failures

major

Approximately 0.4% of impression/install events were rejected for 6 minutes due to a schema-cache miss after a routine migration. Client-side retry recovered most events.

Started 5/2/2026, 11:33:00 AM · Resolved 5/2/2026, 11:39:00 AM · Status: resolved

Incident response

Our on-call responder acknowledges P1 incidents (site or embed script down for paying customers) within 30 minutes, 24/7. P2 issues (feature degradation) are acknowledged during business hours. Post-mortems for P1 incidents are published here within 5 business days.

This page shows our current known status. For continuous uptime monitoring we recommend running your own healthcheck against https://instantpwa.com/api/public/health.