For Law firms, legal tech platforms, client portals
Case updates clients actually see
Legal client emails get lost between spam filters and inbox overload. An installed client portal delivers status updates directly to the lock screen.
typical web-push open rate vs 2-5% for email (industry email benchmark)
Why it matters for legal services
A client who feels informed generates fewer "any update?" calls and better referrals. Push closes the communication gap email consistently misses.
How teams use it
Notify clients the moment a filing, hearing date or document request changes.
Push a nudge when a client has an outstanding document request.
Cut no-shows on paid consultations with a lock-screen reminder.
Specific outcomes for legal services
FAQ
Is privileged information safe in a push?
Push payloads should stay generic ("You have a new case update") with details behind authenticated login, the same approach we recommend for healthcare.
Does this work with our existing client portal?
Yes, it layers on top of Clio, MyCase or a custom portal.