Answer
How many users actually install PWAs?
There is no single industry-wide install rate — it depends heavily on the product, audience and how the install prompt is presented. What is well documented is that several large companies (Twitter/X with Twitter Lite, Starbucks, Pinterest, Uber) have published PWA case studies reporting improved engagement, load times or conversion after launch, which is why PWAs remain a common choice for content and commerce sites.
Why there is no single number
Install rate depends on traffic source, how aggressively the app prompts for install, and whether the product benefits from repeat visits at all — a one-time-use tool will never see meaningful install numbers.
What public case studies cover
Companies that have published PWA case studies generally report on metrics like load time, data usage or session length rather than a universal "install rate" benchmark.
Where to find current data
web.dev’s case-study library aggregates company-reported PWA outcomes and is updated as new case studies are published.